Call (866) 455-9969 or click on Report Claim

For questions regarding your bill or payments, contact a member of our Customer Care team at (800) 735-3284 from 8 a.m. to 5 p.m. (ET) Monday - Friday. For flood policies, see Flood Customer Service below.

To pay your bill 24/7 – online or by phone through our automated payment system go to Pay My Bill.

Note: For information regarding your policy or premiums, contact your Selective agent at the number listed on your bill.

To reach the Flood Customer Service team, call (877) 348-0552 from 8 a.m. to 10 p.m. (ET) Monday – Friday. For Flood Claims, select option #2 on the main menu.

To make a payment via credit card 24/7, call (800) 747-3576 or visit www.MySelectiveFlood.com.