Corporate Social Responsibility

As a property and casualty insurance company, we understand that climate change creates greater unpredictability of weather-related loss frequency and severity. This poses a long-term risk to the lives and livelihoods of our customers and our business. Our efforts to help address climate change and its associated impacts are centered on (i) prudent oversight and management of catastrophe risk exposure, (ii) helping our customers through responsive claims handling, safety management, and proactive weather alerts, (iii) allocating capital away from specific environmentally hazardous classes through underwriting and investment initiatives, and (iv) reducing our carbon footprint.

Our efforts and success over the past year demonstrated our core commitment to long-term service excellence. We worked with our customers, case-by-case, to help navigate the complexities of the COVID-19 pandemic. Our Claims team reacted promptly and with empathy to help customers recover after experiencing losses. In addition, we provide customers with services that help mitigate risk – through safety management inspections, reports, and recommendations, safety alerts, and partnering with an organization focusing on abuse and molestation prevention. We also offer our customers a range of tools and technologies that help mitigate risk of distracted driving, cyber exposures, and water damage.

Developing a pipeline of talent to position us for long-term success remains a core strategic priority for Selective. We have invested considerably in employee training programs – offering over 25,000 skills courses – and prioritizing development plans that enhance individual strengths, address opportunities, and position our talent for future opportunities and leadership. Other development programs, including our award-winning Ignite college internship, corporate trainee, and NextGen initiatives, have generated a strong pipeline of talented and diverse employees and leaders. While we have always provided workplace flexibility, we instituted addition changes in 2021, including the option to work from home up to two days a week for a significant portion of our work force. Our ability to navigate the challenges of 2020 and deliver superior service to our customers and distribution partners could not have happened without the extraordinary efforts of our employees.

Our nation is confronting longstanding racial and social injustice issues, and we seek to play our part in positive progress. We are committed to increasing employee diversity at all levels within our organization. While women and racial and ethnic minorities collectively constitute a meaningful part of our overall workforce, we strive to increase their representation in the senior levels of our organization. We believe a culture that celebrates diverse talent, individual identity, and different points of view empowers employees to contribute new ideas that support our continued and growing success. We are proud of the several DE&I initiatives we have instituted over the past year.

We recognize the significant hardship our communities faced during the year, and with our employees and distribution partners, we helped make a difference. The Selective Insurance Group Foundation donated to non-profit organizations that promote civic responsibility, support home, auto, and business safety, and provide health and human services. To support the need for trained medical professionals, we increased the number of compensable volunteer days to encourage employees with relevant training to help care for COVID-19 patients.

Strong governance, oversight, and transparency are the foundation of our financial and operating success. Our Board of Directors is engaged and has the appropriate skillsets to monitor all aspects of our business. We have a diverse Board, reflecting our commitment to a culture of innovation and creativity. Our Code of Conduct imparts the strong sense of integrity and purpose we expect from all employees. We seek to be transparent about our employee and management compensation by linking our annual and long-term incentive programs to transparent financial and operating metrics and strategic initiatives.