Here are just a few that we have recently received:
“I can’t speak highly enough about [Selective employee] at Selective Insurance. After our vehicle was involved in a hit-and-run while parked, we were understandably frustrated and overwhelmed. [Selective employee] stepped in and immediately made the entire claims process smooth and stress-free. He handled everything with the local auto body shop directly, sparing us from any burdens or back-and-forth. The repair process was fast, efficient, and completely seamless on our end. What could have been a long and frustrating ordeal turned into a quick resolution, thanks entirely to [Selective employee's] professionalism, responsiveness, and care. Truly exceptional service. Thank you, [Selective employee], for turning a stressful situation into a simple one. We’re grateful!” - Business Auto Customer, 2025
“I have never experienced such professionalism and kindness with a business…. Everyone was fantastic and easy to work with. Time tables were set and exceeded expectations. It was the easiest process, and we will be moving all our insurance to you! Absolutely fantastic! Each and every claim representative was amazing!!!” - Business Property Customer, 2024
“Surprisingly refreshing to experience a seamless, stress free claims process. [Selective claims adjuster] was not only kind and pleasant, she was also knowledgeable of the process and explained everything clearly and respectfully, and above all, genuinely sympathetic to our loss. Nicely done! What a great representative for the company.” - Business Property Customer, 2025
“Representative was professional, knowledgeable and processed our claim in a timely manner. We feel the settlement was fair and are so happy that the damage to our home will be repaired. So responsive and reputable, having had a horrible experience with our boat insurance company, our experience with Selective was all the more positive! Highly recommend Selective.” - Homeowner Customer, 2024
“The claims process was easy and the representative that helped me was very informational and explained every step of process. I greatly appreciated that level of experience and patience during such a scary time for me. Thank you Selective for the many, many years of covering my vehicles and my home.” - Personal Auto Customer, 2024
“Selective Insurance was immediately responsive to my claim. I was given the name of a roofing contractor. He provided excellent service. He immediately surveyed the damage. A claims adjuster surveyed the damaged and within a short time I was reimbursed for the repair. I am completely satisfied with everyone involved who worked diligently and professionally to take care of my claim.” - Homeowner Customer, 2024
“This was my first claim and I was very pleased on how quick my claim was handled. The agent was very helpful and friendly and kept me well informed throughout the process. I was also very satisfied with the resolution. I would definitely recommend this insurance company.” - Business Property Customer, 2024
“My adjuster was excellent. She went above and beyond to rectify an issue that had occurred when the appraiser had unrealistically made a recommendation. She made the whole process easy and kept in contact with me every step of the way.” - Business Property Customer, 2025
“I’m a very busy man, being the owner, and short on help. I didn’t have time for this claim from start to finish. They did everything to make it happen and had a great experience with them to take care of us here. Thanks again.” - Business Property Customer, 2025
“Everyone at Selective was fantastic during this very ‘trying’ time. Everything went seamlessly and most of all efficiently and PAINLESSLY. Thank you.” - Personal Auto Customer, 2024
“Everyone who I dealt with from my insurance agent to everyone at Selective were very courteous and helpful making my unpleasant situation less stressful than I thought it would be.” - Personal Auto Customer, 2024
“[Selective claims adjuster] was wonderful to work with throughout the insurance claim process. She was professional, responsive, and made everything clear and easy to understand. I really appreciated her support and efficiency.” - Business Auto Customer, 2026
“Every step of the way was easy and understandable. [Claims adjuster] is a very responsible agent representing you. I am very glad to have Selective policies for all of my insurance needs.” - Homeowner Customer, 2025
“Not only were you great with me, but I heard from both my repair shop and my in laws repair shop that Selective was the best insurance they’ve worked with.” - Personal Auto Customer, 2024
“[Selective claims adjuster] was extremely helpful in understanding our stressful situation and made everything very easy to handle in order to get our business up and running as soon as possible.” - Business Property Customer, 2024
“It is never easy having to file a claim; Selective agents made this process fast and with excellent communication. Highly recommend Selective coverage, best experience.” - Personal Auto Customer, 2024
“My claims adjuster was professional and very easy to reach for questions. He was fair in his estimate and payment for my claim was extremely quick.” - Homeowner Customer, 2025
“You made it very easy for me after my collision with the deer. Everything moved so smoothly and fast from the rental and getting it fixed. Thank you.” - Personal Auto Customer, 2024
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