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Meet Our Team

Providing You – Experience. Dedication. Service.

Selective’s flood operations team is comprised of five primary departments who are ready and able to support you in understanding the ever changing NFIP rules and regulations.

Meet Our Flood Territory Management Team

Selective’s Flood Territory Management and Internal Sales teams have more than 200 years in combined experience, helping agencies market and sell flood insurance. We are the boots on the ground in your local markets and serve as your primary point of contact for flood. We have an intimate knowledge of the industry (both nationally and regionally) and are certified to educate you on flood specific issues, legislations and policies. As your go-to-resource for understanding the ever changing NFIP rules and regulations – you can trust we’re well prepared to help you achieve your business goals. Our mission - support your efforts in effectively communicating the need for flood insurance with your clients.

For contact information, click here to meet us now.

Meet Our Flood Underwriting Team

Selective’s Flood Underwriting team has more than 100 years of combined experience and is in tune to ongoing NFIP legislative changes. Rather than a third party call center, as a Selective agent you have direct access to dedicated and skilled underwriting professionals, providing you a truly personalized approach to help best manage your flood business.

Each agency is assigned a team of underwriters, ensuring we deliver a consistent experience, better response times and stronger relationships. Plus, since our teams are devoted to specific regions, they have expertise in their areas and are well versed with regional issues.

For contact information, click here to meet us now.

Meet Our Flood Claims Team

Selective’s Flood Claims team has more than 50 years of flood insurance experience and is in tune to the ongoing changes in the NFIP claims handling process. Rather than a third party call center, as a Selective agent you have direct access to dedicated and skilled flood claims professionals, providing you a truly personalized approach to help best manage your flood business. Individual claims are assigned to a single examiner who, along with a qualified NFIP certified adjuster will handle the claim from start to finish. Our focus is to ensure we provide accurate and timely updates to both you and your customers, servicing each claim with the compassionate care needed during such a difficult time.

For contact information, click here to meet us now.

Meet Our Flood Customer Service Team

Selective’s Flood Customer Service team has more than 40 years of combined flood insurance experience and is here to service both you and your customers. As a Selective agent, you gain access to our team, who is ready and able to help you navigate the ins and outs of a NFIP policy and can even help you process simple transactions, such as non-money endorsements, ACH payments and more. In addition, we can assist with billing or payment inquiries, first notices of loss and policy amendments. We’re focused on providing exceptional support services to you, while also delivering a best-in-class customer experience to your customers.

For contact information, click here to meet us now.

Meet Our Flood Licensing Team

Selective’s Flood Agency Licensing team has more than 30 years of experience in helping identify and appoint flood agents just like you. Often, we will be your first point of contact with Selective and therefore take the opportunity to create an enjoyable and memorable experience for you - from day one. In addition, we’ve developed a streamlined approach to help you administer agency mergers and are prepared to answer any questions you may have on state specific licensing requirements. We are committed to your agency and will work with you and your producers to help you hit the ground running as quickly and efficiently as possible.

For contact information, click here to meet us now.