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Selective Diamond Moments

At Selective, we strive to provide outstanding, responsive service each and every day, and sometimes our customers are nice
enough to let us know when we’ve done a particularly good job meeting their needs.  We call these positive customer comments 
Diamond Moments.  Here are just a few that we have recently received:

"When my daughter was in a car accident, the service from Selective was not just a moment, but diamond caliber through the entire process!  From our local agent to the Selective staff who handled the claim, I felt well taken care of.  The claim was handled with great efficiency and care." - Lori, Maryland
"Thank goodness I haven't had to file any claims, but every time I have called Selective, your customer service is always courteous and helpful." - Lee, North Carolina
"We have experienced nothing but great service."  - Maria, New Jersey
"Their representatives were very friendly and easy to contact and work with; would recommend Selective to anyone who is looking for home and/or auto insurance." - Barry, Pennsylvania
"Selective has been fantastic!! My agent was able to help me in just a few minutes and e-mailed my temporary insurance card.  The prices are great as well.  Thank you Selective for your awesome service!!!" - Christina, Indiana

"Selective is GREAT!!!  I've been a customer for over five years and would NEVER change! Thank you, Selective! You are one in a million!" - Debora, Tennessee

"Selective Insurance has been a good company to work with during some trying times in the past 10 years for my company. Along with the best agent, Selective really understands and listens to our needs. Thank you!" - Diana, Pennsylvania

"All the people I deal with on our Worker's Comp Claims are definitely on the top of my list.  No matter how busy they are they always treat me as if I am their top priority." - Debra, Virginia

"My husband has his business insured with you. When he suffered a loss, your claims department was wonderful." - Lynette, Michigan
"I love the convenience of online service but still retain the ability to work with Selective through my favorite agent.  If I ever have a claim, I am sure Selective will provide great service in that respect too." - Dan, Indiana

"Everything is just easy.. Selective just makes my life easy from paying to answering any questions I might have..." - Maria, New Jersey

"Selective is the best company to deal with our business. Easy for certificates and very friendly and efficient staff." - Lindsay, New Jersey


Do you have a Diamond Moment to share with us?  We love to hear from our customers!

Please send your comments to marketingmatters@selective.com.



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